Okay, folks, it’s time once again to dip into the mailbag and take a look at some of what you, the customers, are saying about Per Annum and our products! As always, we sincerely thank everyone for all the e-mails, customer response cards, phone calls, etc.-- your loyalty and feedback is what has allowed us to keep going for almost 30 years!
First off, Rachelle from Astoria, NY writes to let us know how much she loves our new variety of colors. “I started with red and have decided to work my way through all of the colors offered before returning to one. The addition of orange was a great surprise!”
Thanks, Rachelle -- looks like lots of people felt the same way about Purple and Pink, too! Any thoughts from you readers on what colors should come next?
Through the years, one of the top-rated features of our diaries has been the full-color maps. Take it from David from Sunnyside, NY, who says, “The subway map in the back is the best and quickest reference that I use the most. It's awesome.”
Megan W. from NYC seconds the motion, saying, “It is the perfect size and the maps (subway, bus and street) are the best.”
Gretchen from NYC agrees and takes it a step further: “I LOVE the maps! The size! The pocket! The ribbon!”
Lastly, random high praise from a few more valued customers, because it just feels good:
E.H. from San Francisco says, “I like having so much information at my fingertips without needing a computer or PDA. I can look at maps, find restaurants, library and post office locations, area codes, metric conversion, wind chill. It almost eliminates the need for a computer and is like carrying the yellow pages in your pocket. You've really hit on all the things I need, and I love it.” That’s what we like to hear!
Longtime fan, Tom from Chicago, explains why he has chosen our diaries over others he has tried: “Your diaries are best for me because of the combination of space to write, pocket for personalized fillers and note cards, the wonderfully handy lists up front and the calendars and maps in the back. It's easy to use, looks cool, and I've been buying 'em for many years. Keep it up!” We certainly will!
R.G. from West Hollywood, CA simply says, “I've been using your city diary for three years now -- it's a life saver!” That’s what we’re here for!
And finally, we have John, a big fan from way over in Amsterdam: “I have used and loved your diaries for years, with so much pleasure. I would never call it an organizer – no, no! Your planner has meant so much more to me. And beyond offering a great product, your company has a very keen staff, and they are immensely helpful to their customers. Top rate!”
As the customer service manager, I hope you all won’t mind if I give myself a little pat on the back for that one. :)